Seba S.p.A. is the result of the over twenty year development of Eurocornici S.r.l., leader in the production and commercialisation of toilet seats. And it is from this development that SEBA inherits a level of know-how unique in Europe, which finds a setting in an indoor space of 15,000 square metres and an extensive organised outdoor area including loading areas, car parks and sports facilities. Expertise, research and the years of experience in the sector are of immeasurable value to SEBA, enhanced furthermore by the high-level skills of its staff members in continual professional growth.
Highly qualified staff working in perfect synergy towards a single objective: the total quality of products and services through the perfect synchronisation of the productive and organisational processes. Quality of service means being ready to immediately and precisely satisfy every request. The 3,000 square metres of indoor storage space, the widespread network of warehouses and agents throughout the national and European territory and the well-organised vehicle fleet allow us to process orders rapidly and accurately.
SEBA has always concentrated not only on Sell-In but also on Sell-Out and with this aim provides its customers with a series of instruments to facilitate their work. More specifically SEBA provides technical catalogues, colour cards, detailed product list, company monograph and even more important a crowner containing a file to identify the toilet seat required by the end consumer. Substituting an old toilet seat with a new one is today less complicated. SEBA provides its customers with instruments to retrace the various models in order to facilitate the precise identification of correct toilet seat. Thanks to the retracing file and the technical catalogue, the salesman has a valid instrument, which substitutes and eliminates all misinterpretations and inconveniences related to the traditional systems. All the end customer has to do is fill out the retracing file and deliver it to the salesman, who then simply consults the technical catalogue to find the model most adaptable to the customer’s needs.
Technology and computers are the keys to the new millennium that once again sees us facing the challenge of a market evermore competitive and with continually diversified needs. The flexibility of new computer technologies has allows us with to constantly monitor and all phases of production and personalise products in shape and colour … from the finishing techniques to the packaging of the end product. Flexibility means also providing a quality service in terms of customer assistance. Efficient operators answer an on-line service, allowing customers rapidly check the state of the order right up to delivery.